Toronto Community Housing Corporation

Government

Toronto ON

Toronto Community Housing Corporation (TCHC) is Canada's largest social housing provider and the second largest in North America. Wholly owned by the City of Toronto, TCHC operates as a non-profit. TCHC  represents a $9 billion public asset. TCHC is essential to the City of Toronto's fabric and social system. It houses tenants in 106 of Toronto's 158 neighbourhoods and provides homes to over 41,000 low- and moderate-income households. Its 92,000 residents come from many different backgrounds with a diversity in age, education, language, mental and physical disability, religion, ethnicity, and race.
 
TCHC’s approximately 2,400 employees are committed to achieving the vision of quality homes in vibrant communities where people are proud to live and work. TCHC receives most of its operating funding from rent paid by residents (55 %) and subsidies from the City of Toronto (39 %). The remaining 6 % of the operating budget comes from the rental of commercial spaces, parking, laundry and cable fees, and income from investments.

VISION
To provide quality homes in vibrant communities where people are proud to live and work.

MISSION
TCHC’s core business is providing clean, safe, well-maintained, affordable homes for residents. Through collaboration and with residents' needs at the forefront, TCHC connects residents to services and opportunities and helps foster great neighbourhoods where people can thrive.

VALUES
Respect: We respect people as individuals and create environments where fairness, trust and equitable treatment are the hallmarks of how we work.
Accountability: We are accountable for our actions, accept responsibility for our performance and share the results of our work in an open, honest and transparent manner.
Community collaboration: We recognize that we can do more together than alone. We seek partnerships with residents, the City of Toronto, stakeholders, and the government to combine efforts and resources to pursue common goals.
Integrity: We perform our duties with the utmost regard to the high standards expected of a corporation established to deliver social housing. 
Accessibility for persons with disabilities: We are committed to providing accessible service. This includes meeting our duty to accommodate disabilities under the Human Rights Code and the standards setout in t he Accessibility for Ontarians with Disabilities Act.