Showroom Sales Marketing Manager - BIPOC Jobs

Showroom Sales Marketing Manager

European Flooring Group

Job Overview

Our Client is looking for a Showroom Sales & Marketing Manager to join their team.

The Showroom Sales & Marketing Manager role is accountable for both Showroom Sales as well as new business development through Affiliated Referral Showroom Partners, Interior Designers, Architects, and Custom Builders. This position is also actively involved in marketing activities of the company by creating brand awareness, particularly in the interior design & construction industry, and consulting to a high-end clientele.

Sales:

  • Manage & Grow Affiliated Partners to create a solid flow of daily qualified leads for Sales Consultations into our showroom and outside sales team
  • Participate in trade shows, exhibitions, networking with associations to promote the product
  • Provide Customer Service when necessary for new clients, greeting clients both in person and on the telephone, assisting them with questions they may have, and completing follow-up sales calls
  • Liaises with installers, trades, and construction people to ensure timeliness and quality are maintained as per customer expectations
  • Provide historical records by maintaining records on area and customers’ sales through Salesforce.com CRM and or other applications
  • Provide Excellence in Customer Service by Problem Solving any customer concerns by investigating problems; developing solutions; preparing reports; making recommendations
  • Reach sales goals by deadlines and execute corrective measure when sales deviate
  • Find prospective customers and new target segment to market product and proactively prospect interior designers, architects, and Custom Luxury Builders
  • Participate in trade shows, exhibitions, and networking with associations to promote a product
  • Maintain professional and technical knowledge by attending educational workshops, reviewing industry publications, establishing personal networks, and participating in manufacturing associations

Marketing:

  • Create, Develop and Execute alongside our marketing agency project blogs, social media posts, photography of completed projects, project offers & presentations, and case studies blogs for all media collateral
  • Execute Marketing Strategies to ensure consistent lead generation for a showroom with Affiliated Partner showrooms such as Mailing List management, E-mail newsletters, surveys & special offer broadcasts
  • Develop & Manage marketing campaigns to drive traffic resulting in increased sales within the showroom

Interpersonal Skills:

  • Negotiation: Build trust and strong support to push sales-forward and develop win/win solutions
  • Relationships Building: Serve honorably and establish and maintain positive working relationships with others both internally and externally
  • Results Orientation: Ability to focus on desired Sales & Marketing responsibilities as listed above to see to their completion in the most efficient and timely matter
  • Innovation: Displays the ability to think outside of the box in order to develop creative and new solutions and processes that exceed current and future needs of the role and company
  • Customer Service: Anticipate, understand, and respond to the needs of internal and external clients and partners to exceed their expectations
  • Communication: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective verbal and written communication
  • Teamwork: Work cooperatively and effectively with others to set goals, resolve problems and make decisions that enhance organizational effectiveness
  • Integrity: Display honesty and transparency that exhibits the values and mission of the company

Experience, Knowledge & Skills:

  • Degree or Diploma in Design, Communications, Administration, or related field
  • Minimum of 3 years’ experience in the Design Sales Industry
  • Advanced skills in MS Office 365 suite (One Note, PowerPoint, Excel, Word, Outlook)
  • Knowledge of typical business development processes along with Salesforce.com
  • A detail-oriented and self-directed individual able to meet deadlines
  • A team player that thrives working in a fast-paced environment
  • A positive attitude, a high level of confidence, and trustworthy
  • Ability to always be pro-active and solution-oriented
  • Fluent in English with strong oral and written communication skills.

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