Manager Strategic Human Resources Client Services - BIPOC Jobs

Manager Strategic Human Resources Client Services  

Region of Peel

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Job Overview

  • Experience Level Mid-Senior level

Manager Strategic Human Resources Client Services
Contract Full Time; 24 month duration
Human Resources – Corporate Services

Our Human Resources Division is seeking a collaborative & innovative leader to join our team and provide human resources leadership and strategic consultation to department leadership teams. Employing your extensive Human Resource knowledge & experience, you will proactively develop, facilitate and implement human resources strategies that support business outcomes. This position will also support the HR centres of expertise in the roll out of significant human resources initiatives that impact the organization.  You will apply systems level thinking and use your insights of the organization or department to enhance the Region’s reputation as an employer of choice, reduce risk, identify solutions, and ensure alignment between human resources objectives and business outcomes.   

Sound interesting? Let’s keep reading …

As a member of the Human Resources leadership team, you will collaborate and partner with HR centers of expertise to drive change within the organization. You will also lead, coach and performance manage a team of seasoned Human Resource Consultants who provide human resources solutions to an assigned client department. 

Strategic Thinking & Continuous Improvement:

  • Collaborates with internal and external partners to develop human resources strategies that enable effective change management plans and tactics
  • Provides strategic advice to the client group with a focus on leadership and cultural change, employee engagement, organizational design and talent management
  • Works with senior leaders to strategize and develop goals and initiatives while supporting HR initiatives
  • Builds collaborative relationships with the departmental leadership team to deliver on key priorities
  • Responsible for developing a strategic, integrated and holistic approach to plan, develop and deliver effective human resources solutions for the client department(s)
  • Responsible for identifying continuous improvement opportunities and implementing measurable actions as appropriate
  • Responsible for working with the Human Resources Divisional Leadership Team to develop and implement measurable strategies and actions that will achieve the division’s strategic objectives and outcomes

Other important duties…

  • Responsible for managing operational budgets
  • Keeps apprised of human resources best practices and emerging trends and identifies opportunities for innovation
  • Acts as steward for Region’s reputation as an employer of choice
  • Responsible for procuring and managing external vendor contracts as required

What do we require…

  • Post secondary degree or diploma in Human Resources, Business, or related discipline
  • At least eight years progressively responsible experience in human resources
  • Proven experience in leading a team of human resources professionals
  • Strong background in workforce planning, organizational design, employee / labour relations and workforce analytics
  • Demonstrated ability to complete long- and short-term strategic planning and resource management
  • Strong operations management skills with the ability to collaborate with all levels of management to provide strategic and innovative solutions to address complex human resources issues
  • Demonstrated ability to drive and manage transformational change
  • Sound knowledge of effective human resources practices
  • Sound knowledge of employment legislation
  • Excellent written and verbal communications skills including developing & delivering presentations and writing reports
  • Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel)
  • Proven change leader

Nice to have but not required…

  • Certified Human Resources Leader (CHRL) and change management (Prosci) certification is an asset

An equivalent combination of education and/or experience may be considered. 

In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 7120 Hurontario Street, Mississauga worksite.  The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.  

Hours of Work: 35 hours per week

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.   


Interview: Our recruitment process will be completed with video conference technology.  

If this opportunity matches your qualifications and experience, please apply on-line at


As part of the Region’s ongoing commitment to health and safety, there are enhanced Covid-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

New employees are required to be fully vaccinated against COVID-19 as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Region of Peel reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal, or other government-issued vaccine passport or certification.

The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If you are not fully vaccinated, a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.

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